Sephora reviews

Just because you love the beauty industry, doesn't mean you don't have to conform to basic retail life and some of us are just not cut that way. I care about providing knowledge to my client and getting them the right product, I don't care about sales goals and stupid survey scores. Don't you dare call in!! You could be spiking a fever and vomiting, but if you call in, the attitude you will get from the manager is rude and uncalled for. I understand that means management has to rearrange things because you won't be there to cover your zone, but seriously! We're human and sometimes things happen so we have to call out...how about a little understanding!!

I really thought that as a Seasonal employee I would be taken seriously. I wasn't even put through an orientation. Not to mention that managers did not communicate things clearly to everyone. It was as if they assumed you knew unless you asked. I was even asked to lie about why I was hired when upper management was doing a walkthrough, not once, but twice! I found it very odd that nobody was willing to take the short amount of time to explain the basic things needed to be known when you're a new employee. Some things one can figure out on their own, but even being "buddied up" didn't work out. The first day I was pretty much on my own because the other girl in my department was busy. I don't blame her, but I do blame management for not being more considerate. During my time as a seasonal employee, I was never late once, always clocked in on time, and never called in sick. I even took shift changes on short notice. I had multiple in-store clients give me plenty of compliments, but didn't make a difference one bit when it came time to potentially hire seasonal. I found out with 2 days notice when my last day would be. Not what I would call professional, but that's how Sephora is. I also found out they were hiring although they let go of all seasonal staff who had been at the store for 2 months. How much sense does that make? None. Would not recommend working at Sephora unless you really want to, but I am sure each location is different. I think corporate should make note that there are definitely some odd things going on when a seasonal employee is asked to lie about what they were hired for. Not even sure why. I just know if someone were to ask me, I wasn't going to lie. I don't believe in it, and I think some managers needed to do better in communicating and being part of a team. If Cast Members are expected to act a certain way, DICs and specialists should too.