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      Restaurant Associates

      Part of Compass Group USA

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      Restaurant Associates reviews

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      3.9

      71% would recommend to a friend

      (682 total reviews)
      avatar

      Ed Brown

      74% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.5

      Senior management

      Restaurant Associates has an employee rating of 3.9 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      682 reviews
      1.0
      Feb 18, 2020

      management: Useless, rude and SO unorganised

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Don’t think there is any Pros.

      Cons

      MANAGEMENT - Never bother to acknowledge you. - Sit in the office all day and don’t bother to help out. - No appreciation / recognition. They USE staff by getting them to be “supervisors” but don’t pay the correct wage. - DONT bother reporting problems as they get ignored. Especially about other staff, you will just get moved while the problem stays and gets worse. - Everything left to last minute even though you continue to remind them ; stock, functions. - SOOOO much food waste and they don’t care. Yet cut everyone’s shifts to try save money.

      avatar
      Restaurant Associates Response
      5y
      Thank you for taking the time to share your thoughts and experience about RA. I am truly sorry that your experience doesn't lineup with our values, From the top down our commitment is to our associates; We are continuously reviewing and making improvements striving to ensure our associates are connected to the business. We encourage you to provide further feedback, so that we can better understand your individual concerns, please email us info@restaurantassociates.com
      1.0
      Jan 3, 2020

      Great insurance but payroll and HR are a joke

      Front of house
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company, great insurance and benefits.

      Cons

      HR disputes are laughable and never anonymous. Staff are regularly underpaid or paid incorrectly.

      avatar
      Restaurant Associates Response
      6y
      I am truly sorry that you feel this way; We strive to provide an environment where associates feel they are valued, treated fairly and respected. We have an open door policy. If you feel you can not speak to your manager, can you please reach out to 1 877 311 4747 or email us at info@restaurantassociates.com so we can help to address your individual concerns.
      3.0
      Dec 10, 2019

      Needs improvement

      Cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent , balanced, enjoyable atmosphere, teamwork

      Cons

      Poor management, disorganized, unfair, bad pay for work load

      avatar
      Restaurant Associates Response
      6y
      I am so sorry your experience is not meeting your expectations or ours. Our top priority is our people. Please reach out so we can better understand your concerns and help to create a plan that aligns with our our vision to provide a culture of CARE where associates feel they are valued and are excited around the business. Reach out to: info@restaurantassociates.com thank you.
      Viewing 34 - 36 of 682 Reviews
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      ReviewsRestaurant Associates reviews

      Glassdoor has 711 Restaurant Associates reviews submitted anonymously by Restaurant Associates employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Associates is right for you.