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      Lush

      Engaged Employer

      Lush reviews

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      3.7

      58% would recommend to a friend

      (2,210 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 4, 2018

      Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes

      Spa therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company ethics are good, decent pay and they generally really do make an effort to employ fun people and be social

      Cons

      Working conditions in the spa (where I used to be) is a joke, junior members of staff are punished, sometimes sacked, for genuine minor mistakes while management who have had 5+ formal complaints against them have it brushed under the carpet. Systems being used are archaic, and management are so deathly afraid of negativity and criticism that change is either impossible or so slow and viscous that it has little benefit to employees.

      1.0
      Mar 20, 2018

      Do not work at lush

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good comes out of them

      Cons

      Do not work at lush. Its not a stable job if ur looking long term. This isnt the job. They dont keep their promise Cut ur hours and the managments are so bad. "Happy people making happy soap" they treat people with disability like garbage. Push them to work even if ur in pain Its a dead end job. They wont help you with anything but themselves. Dont waste your time. All they see is $$$

      1.0
      Nov 23, 2017

      A little bit shady

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      %50 Percent Discount I got to meet a lot of nice people You get free things

      Cons

      Very little work life balance as I only got late night shifts. They falsified reports so I can't claim EI.

      avatar
      Lush Response
      8y
      Thank you for leaving a review about your time at Lush. If you would like to get in touch with peopleexperience@lush.co.uk we can look into this for you
      Viewing 64 - 66 of 2,210 Reviews
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      Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.