Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Free product's, hour breaks,great staff

Cons

No communication between staff and store manager Worked here for 8 months and I have to say I loved the team I worked with in regards to sales assistants and supervisors and the assistant manager was amazing but the store manager you don't see from one end of the week to another when you do see her she's a tyrant on the floor, expects miracles in regards to sales and is constantly on your back about approaching customers and targets and doesn't listen to staff needs in regards to hours i was doing clopens atleast once a week which is tough when you finish at 9:30pm and have to be in for 8:45 am and you still have to go home eat and travel. Its not worth the money at all doing 32 hours work and 16 hours travel a week burns you out on top of that with monthly pay on 32 hours which is the most they offer you only come out with like peanuts. If you can live of that for a month it would be a miracle

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

50% staff discount Good team

Cons

Management treats their employees as less important than the ingredients. Not as ethical as they advertise Mental Health policy is extremely out of date

1.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Free products from time to time

Cons

Work culture/management culture is extremely toxic Favouritism is prevalent throughout No scope for progression Lack of diversity among management level Childish staff members as they recruit far too many young people

Viewing 52 - 54 of 2,210 Reviews

Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.