Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"work life balance is good" ((in 12 reviews)); "Great people working to accomplish incredible things." ((in 9 reviews)); "Good work and good management" ((in 8 reviews)); "Benefits for lumen are great" ((in 5 reviews)); "PTO time was good, some managers were better than others." ((in 4 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

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Lumen reviews

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3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

3.0

Jul 10, 2023

good people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

work enviorment is good setup

Cons

salary is on the low end

4.0

Jun 21, 2023

Flexibility

Lead project manager

Recommend

CEO approval

Business Outlook

Pros

Work from home as well as flexible time off.

Cons

Delay on raises and cost of living increases

5.0

Jun 8, 2023

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Positive environment with intelligent hard working people

Cons

The chain of command is broken- too doesn’t listen to mid management

Viewing 64 - 66 of 129 Reviews

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Jobs at Lumen

Préposé aux non-conformités - Réception de la marchandise

Laval

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Agent(e) d'approvisionnement

Conseiller(ère) RH et acquisition de talents

Superviseur(e) aux opérations de soir

Analyste tarification et données

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