Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Guys?

62% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1414) , Cashier (236) , General Manager (236) , Shift Leader (156) , Shift Manager (156) , Assistant Manager (154) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (88) , Cook (69) , Team Member (60) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 465 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 353 reviews)); "The meals were free plus my co workers were really nice" ((in 240 reviews)); "It was a good experience and the people how I work with were good also." ((in 184 reviews)); "Mystery shopper bonuses are good" ((in 100 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 209 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 203 reviews)); "Horrible Upper Management" ((in 75 reviews)); "Had to train an Assistant Manager while also being a brand new General Manager(with no training)." ((in 43 reviews)); "hard graft cleaning and long hours" ((in 41 reviews))

What Five Guys locations have received the highest employee ratings?

Marseille , Lieusaint , Marne-la-Vallee

Five Guys reviews

3.6

62% would recommend to a friend

(4,766 total reviews)

Jerry Murrell

77% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jul 27, 2017

Ok but not ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lots of friendly regulars customers usually are great tips at the end of each shift decent hours during most of the year basic benefits after 1yr of employment

Cons

there is more drama than in a high school staff consistently book days off staff have given up covering shifts regularly high turnover rate can be pushed to take the gray shirt (supervisor) exam after the three-month probation more often than not there is a fight for power/authority amongst gray shirts constant blame on each other Call in sick? Unless someone is willing to cover you are coming in no matter how bad it is Hurt yourself? Ok your modded duties are doing things that will aggravate the injury and slow the healing process if not make it worse Problems are rarely solved (when problems are resolved it lasts maybe a week) poor training (has slightly improved since I started but not by much honestly)

3.0

May 19, 2017

cashier

Cashier

Recommend

CEO approval

Business Outlook

Pros

good paying job, free food

Cons

if you do something not up to standard or get a poor rating from a secret shopper then you get fired

4.0

May 13, 2017

Be Willing to Work Hard

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Good Music Bonus Programs Opportunities for Advancement (Good crew members get offered a promotion within a 6 - 12 month period usually). Free Food with every shift. If you want a career in food (corporate or otherwise) this is a great place to start

Cons

Quality and cleanliness standards are VERY STRINGENT. Be prepared to uphold them. Fast Food means high turnover, be prepared to get called to come in for the new guy who didn't show up (extra hours if you are willing/able). Pay for non - management is meager (though has gotten better recently, at least at my location). Be very wary of poor management signs when you have an interview. Be sure to ask what their secret shopper WIN percentage is (percentage of shops that are 100% perfect). They might brag about a 92% average, but shops only pay out when you have 100% on the secret shopper score. If half of their shops are 98%, half of them didn't net the crew a bonus.

Viewing 43 - 45 of 4,766 Reviews

Jobs at Five Guys

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Five Guys

Five Guys reviews

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Ok but not ok

cashier

Be Willing to Work Hard

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