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      Johnson Controls

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      Johnson Controls reviews

      Like a call centre - Information Developer Johnson Controls Employee Review

      1.0
      Aug 16, 2018
      Information developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice modern building in city centre. Nice roof top terrace. Nice foyer and front desk. Advantageous for the work life balance. Nice meeting rooms and library. There is room in there to take calls. Very good sports and social committee.

      Cons

      In my department, poor processes. Poor management. Poor quality documentation produced. Poor training. Poor support. Centralised production for cost saving but little else. Not information development in a known professional sense. Reminiscent of a large outsourcing operation in the third world.

      Explore other reviews about Johnson Controls

      5.0
      Nov 7, 2025
      Front line sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

      Cons

      High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      2w
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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