Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Oct 28, 2008

Run....don't walk....away from any DHL (USA) open positions you may see.

Operation manager

Recommend

CEO approval

Business Outlook

Pros

You can rapidly move up the promotion ladder if you are a good "Yes Man" or Brown-Noser. In other words, there is no good reason to work at DHL Express (USA).

Cons

A Senior Management team that is completely clueless & not from the transportation industry, German owners (DPWN) only know how to operate in a German environment, Regional Field Management style is "Management by Intimitation", extremely poor communication to employees, refusal to listen to front line & field management employees concerns/suggestions/ideas. And lastly, they are about to implement a major staff reduction in the US....possibly 90%.

1.0

Oct 28, 2008

It could have been a great company

Regional field services director

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were competitive

Cons

Current financial situation is poor and future prospects for the company are bleak. Since the merger of DHL and Airborne there has been no clear direction or vision for the company. There was a wave of almost uncontrolled spending following the merger without a commensurate increase in revenues. Staff and management were added, salaries were increased and titles were inflated. The former DHL and Airborne management were polarized and could not manage to work together for the good of the company.

1.0

Oct 28, 2008

dhl sucks as bad as any company could ever suck!

I/c supervisor

Recommend

CEO approval

Business Outlook

Pros

a paycheck...thats it!...there are no other words for this compnay!

Cons

the company does not take care of its employess and treats the independent contractors like redheaded step children

Viewing 4066 - 4068 of 4,094 Reviews

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