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      AIG

      Engaged Employer

      AIG reviews

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      3.6

      64% would recommend to a friend

      (7,533 total reviews)

      Peter Zaffino

      71% approve of CEO

      61% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Senior management

      AIG has an employee rating of 3.6 out of 5 stars, based on 7,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Nov 24, 2008

      Not impressed with local management or company executives.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package is affordable and complete.

      Cons

      Micro management. Everything you do with a customer must be scripted word for word else your quality scores suffer. Scripting is developed by management and they have never taken a customer call so cannot understand that how you word something with one customer does not mean that it will work with the next.

      4.0
      Nov 18, 2008

      Chicago P&C Underwriter

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is plenty of opportunity for advancement in AIG; however, it takes a "driven" personality to succeed. At AIG, employees are allowed to freely move between divisions. It is a tough environment to succeed, but, if you can succeed at AIG, you can do well anywhere.

      Cons

      With the current situation, senior management has not given any insight into what the company is planning. As employees, we get our news from the media first, and then, we are offered a reactionary webcast, where no real information is conveyed. The new leadership of AIG has made it clear that they are not going to make any effort to retain talented employees or improve morale.

      Viewing 7474 - 7476 of 7,533 Reviews
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      Glassdoor has 8,616 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.