Are you a recent graduate eager to make a tangible impact on field operations and service performance?

We are seeking a motivated and proactive graduate with a strong interest in Process Improvement (Lean) to join us on a permanent contract as part of a structured two-year graduate program. The role includes four six-month project rotations and focuses on supporting the deployment of Lean tools across our Field Service Technician teams and back-office service teams, covering the full end-to-end service process.

This role is ideal for someone passionate about improving efficiency, problem‑solving, and continuous improvement. You will work closely with front‑line teams to embed a new way of thinking, drive continuous improvement initiatives, and support the development of standardised, world‑class service processes.

Further details about our Graduate Program can be found at the end of this job posting.

Key Responsibilities :

Lean Deployment & Support

• Assist in the rollout of Lean tools and practices, particularly 5S, Kaizen, and Rapid Problem Solving, within Field Service operations, full training and support will be given.

• Facilitate and support local continuous improvement activities, including structured problem‑solving workshops and improvement events.

• Support Value Stream Mapping, waste identification using in house tools

Field Technician Engagement

• Work closely with Field Service Technicians to understand daily challenges and co‑develop Lean solutions that enhance safety, quality, and efficiency.

• Conduct field visits to observe work processes, identify non‑value‑added activities, and propose improvement ideas.

• Assist in building a culture of continuous improvement by supporting training, awareness, and coaching sessions.

5S Implementation

• Support the creation and maintenance of 5S standards across service vehicles, tooling, and field workflows.

• Help develop audits, checklists, and visual management tools to sustain improvements.

Continuous Improvement & Rapid Problem Solving

• Participate in and facilitate continuous improvement activities to address recurring operational issues.

• Use structured problem‑solving methodologies to support root cause analysis.

• Help teams develop and track countermeasures and action plans.

Documentation & Standardisation

• Support the creation and updating of Standard Operating Procedures (SOPs), best practices, and visual guides.

• Contribute to knowledge‑sharing materials, training documents, and improvement reports.

Description du poste

Information about your 1st rotation in France

Within the Pedestrian Business Segment in France, we employ approximately 750 people, including 330 field technicians who interact with customers on a daily basis to deliver preventive maintenance, repair, and modernization services.
Given the scale and criticality of these field operations, there is significant potential to further enhance efficiency, organization, and overall operational performance.
In this context, your mission will be to drive sustainable operational improvements, working in close collaboration with both technical experts and management teams.

Your Main Mission :

The future role holder will be deeply embedded in field operations to gain a strong understanding of Field Service activities. By working closely with Field Service Technicians, the position involves observing day-to-day workflows, customer interactions, and safety constraints in order to identify inefficiencies and sources of waste across processes, logistics, tools, data, and inventory.
Building on this operational insight, the role will contribute to value stream analysis and the identification of continuous improvement opportunities. In close collaboration with management, the future incumbent will define, prioritize, and drive improvement action plans, facilitating initiatives such as Kaizen workshops, 5S deployments, and rapid problem-solving activities.
A key part of the mission will be to support the harmonization of practices across field operations, ensuring greater consistency, reliability, and robustness of ways of working. The role aims to help embed improvements sustainably by aligning operating practices and supporting a structured, continuous improvement mindset within field teams.

What We Offer

• Hands‑on experience applying Lean in real operational settings.
• Mentoring and coaching from experienced Lean leaders.
• Opportunities to develop your career within continuous improvement or operational excellence.
• A supportive environment where your ideas and contributions will make a real impact on the business.

What You Will Learn

• How to apply Lean tools in real-life field operations
• How to work with technicians, managers, and directors
• How to manage improvement projects end-to-end
• How to turn observations into measurable business impac

Profil recherché

• Essential
  • Recent graduate (Bachelor’s degree in Engineering, Operations Management, Business, or a related field)
  • Strong interest in process improvement and continuous improvement
  • Very good communication skills and fluent English (written and spoken)
  • Analytical mindset with good problem-solving skills
  • Comfortable working with technical field staff and supporting real operational situations
  • Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and interest in software and report development
    
• Desirable
  • Exposure to Lean, Continuous Improvement methodologies through academic projects, internships, or training.
  • Understanding of service operations, maintenance processes, or field‑based working environments.
  • Ability to create visual materials (e.g., visual management boards, training slides).
• Personal Attributes
  • Curious, self‑driven, and eager to learn.
  • Strong interpersonal skills with the ability to build trust and collaborate with diverse teams.
  • Structured thinker who enjoys improving processes and solving operational challenges.
  • Comfortable working in both office and field environments.
  • Driving licence required and willing to travel

Do you want to grow with us? Discover our Graduate Program !

ASSA ABLOY Entrance Systems’ Graduate program is your chance to get to spend time in not only your home country’s part of the business, but also in two other countries in Europe while learning about our business and the organization!

If you are a France resident, and if you have a bachelor’s or master’s degree in Engineering, Operations Management, Business (or will have in time for Program start) you are eligible to apply – and we are looking forward to receiving your application!

The ASSA ABLOY Entrance Systems Graduate Program will start in September 2026, and will run for a total of 24 months on a permanent contract.

We promise that you will get to know our company as well as to learn from specialists in the industry. You will be part of the day-to-day business and be working in dedicated and engaged teams. Your first six‑month rotation will take place in France, followed by your first international assignment in the United Kingdom for six months. This will be followed by a final six‑month placement in another European Country before coming back in France and finish the program over the last 6 months.

This set up will give you a solid understanding of what it is like to work in an international environment, as well as invaluable experience from working in different countries and cultures, with all that brings.

During the Program you will be in continuous contact with your dedicated mentor, and you will also be assigned a local host, who will help you to settle in, wherever you go. We believe that people make it all happen and want to see you get a good start with us! Together with your mentor and the rest of the Program team you will discover your strengths and development areas, and together figure out what would be the best step for you after graduating from the Program and where in the organization you would be able to continue grow both yourself and ASSA ABLOY Entrance Systems. The Graduate Program is only the beginning!