General information

Position description

Type of assignment

Full-time Regular

Function

Support function - Logistic & Transport Solutions Design

Job title

Regional FF Implementation Manager (m/f/x)

Job description

• Engaging all functional departments on defined Global FF implementation project, defining and assigning internal deliverables to EUROPE countries,
• For projects leaded by EUROPE Region,

• Keeping the momentum during the implementation phase, communicating on progress, and following up on continuous improvement plans over the project period, finalizing with a detailed delivery to the account management and operations,
• Ensuring the project timeline and going live are achieved,
• Gathering the implementation scope to understand & build customer requirements with the support of the stakeholders,
• Checking and confirming profitability of business award,
• Driving proper & sustainable execution of the proposed solutions to the customer,
• Leading implementation projects via standard tools and processes,
• Securing the use and sharing of best practices,
• Controlling and improving the service quality by developing new standards in the process,
• Identifying risks, opportunities and leading corrective actions associated with the project,
• Ensuring customer satisfaction at all stages of the implementation process, sharing knowledge of further customer requirements,
• Monitoring and overseeing the pre-implementation tender material and providing feedback to the related internal stakeholders,
• Leading and managing regional and country implementation projects,
• Setting up and managing communication tools for project visibility,
• Facilitating engagement with key stakeholders and the customer,
• Recording and communicating risks and scope changes,
• Documenting customer requirements in a Customer Standard Operating Procedure,
• Possessing technical and business knowledge of configuration strategies relative to application solutions supported,
• Overseeing the preparation of customer training and documentation materials,
• Providing regular reporting,
• Keeping abreast of developments in the field.

Applicant's profile

• Bachelor's or Master's degree in Business or relevant discipline,
• Minimum 5 years of experience within freight forwarding and project management,

• Certification on project management would be a plus,
• Theoretical knowledge within logistics/SCM and process optimization is preferable,
• Expert in analysing business processes,
• Deep knowledge of LEAN principles,
• Fluent in English.

Working time (%)

100

Position location

Position place

Europe

Location