We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Classification : F12

The Service Center Manager is responsible for the overall performance of the Service Center, ensuring customer satisfaction through safe, compliant, cost‑efficient and timely service operations.

The role leads service activities related to medical devices and other machines, guaranteeing high standards of quality, regulatory compliance, safety and operational excellence. The Service Center Manager manages multidisciplinary teams while ensuring service continuity and performance.

This position acts as a key interface between customers (Essilor Instruments distribution network), internal stakeholders and suppliers, and contributes to continuous improvement initiatives, service transformation and the deployment of new products and services.